Account Manager

Company A Multinational Oil & Gas Company Experience 11-15 years
Date 2009-11-17 Salary Negotiable
Category Exploration and Production Start date Immediate
Region Asia Duration Long Term
Location Country China

Description of Account Manager

Responsibilities:
• Contribute to Account business increase and profitable market share expansion through direct involvement with activities such as negotiation processes, tendering strategy identification and payment collections.
• Ensure the maintenance of an open communication channel between Geo market and Accounts management to ensure they will always get the right perspective of performance and get the right perspective of Customer expectations.
• Educate Customer about high performance culture, integrity and technology capabilities. Proactively identify client’s strategy and directions, ensuring Product Lines fully understand it.
• Coach fellow employees to increase sales culture awareness.
• Establish and maintain cross Product Line (Sales managers) communications as well as communications with other Account managers to take advantage of common opportunities, experience and best practices sharing.
• Identify and aggressively exploit any business opportunities.
• Customer awareness of DSO status and assist in payment collection.
• When required assist Operations on service recovery, damage control and business and credibility restoration.
• Continued improvement in product knowledge by participating in technical training of product lines.
• Grow market share and profit margins with customer accounts.

Skills required for Account Manager

Skills required -
• The ideal candidate must be fluent in both Mandarin and English
• The ideal candidate should also understand Chinese market, and has good sense of doing business in China
• 10+ years relevant work experience
• Know current position for all product lines for responsible accounts:
• Annual revenues
• Market share relative to competition
• Customer satisfaction levels
• Significant tenders
• Tender Win/Loss record
• Threats & Opportunities
• Good Customer relationships and communications
• Customer management team knowledge
• Customer contacts list
• Customer organization charts
• Customer activities changes
• Customer business reviews periodically
Remarks
Reference Nr www-101351
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